At SQMI (Safety and Quality Management Institute), we are committed to protecting your privacy and being transparent about how we collect, use, and store your personal information.

This Privacy Policy explains what data we collect, why we collect it, how we protect it, and your rights regarding your information.

1. Information We Collect

We collect different types of information to provide our services, support our students, and improve user experience.

A. Information You Provide Directly

• Enrollment Information: Name, email, phone number, course selection, and location details when you sign up for a course.

• Payment Details: Payments are processed securely through third-party providers (e.g., bank transfer, mobile money). We do not store your card or payment credentials.

• Communication: Emails, WhatsApp messages, form submissions, and other contacts with our team.

• User Content: Feedback, testimonials, or reviews submitted voluntarily may be displayed publicly.

B. Information We Collect Automatically

• Usage Data: Pages you visit, time spent, and actions taken on our website (tracked via tools like Google Analytics).

• Device Info: IP address, browser type, device, and operating system, collected for performance and security.

• Cookies:

  • Essential cookies: For basic website function (e.g., login sessions).

  • Analytics cookies: Help us understand user behavior.

  • Marketing cookies: May be used for future advertising (opt-out options are available).

C. Information from Third Parties

If you interact with us through social media or referrals, we may receive basic profile data (e.g., name, email) depending on your privacy settings.

2. How We Use Your Information

3. How We Share Your Information

We do not sell your information. However, we may share it in limited situations:

• Service Providers: Hosting, email delivery, analytics, and payment processors (under confidentiality agreements).

• Legal Requirements: If required by law or official request (e.g., court order).

• Business Changes: In the case of a merger or acquisition.

• With Your Consent: For example, when you submit a public testimonial or join an affiliate program.

4. Data Security & Retention

• Security Measures: We use SSL encryption, secure hosting, and access controls to protect your information.

• Data Retention:

  • Student records: kept for up to 5 years for certification verification.

  • Payment data: retained according to financial and tax laws (up to 7 years).

  • Analytics data: anonymized or deleted after 12 months.

5. Your Rights & Choices

You have full control over your personal data:

If you live in the EU/UK, you may also file a complaint with your national data authority.

6. International Data Transfers

If you are outside Cameroon, your data may be processed in Cameroon or other countries where we or our partners operate. We use standard safeguards to protect your data during international transfers.

7. Additional Disclosures

• Children’s Privacy: We do not knowingly collect personal data from children under 16. Parents may request removal of any such data.

• Third-Party Links: Our site may link to external sites (e.g., YouTube, Facebook). We are not responsible for their privacy practices.

• Policy Updates: If we change how we handle data, we’ll update this page and notify you via email if necessary.

8. Contact Us

For any questions, requests, or complaints, contact:

Email: infos@sqmicmr.org
Phone: +237 676 213 853
Office Address: Feu Rouge Bessengue, Douala, Cameroon

Effective Date: 15/07/2025
Last Updated: 15/07/2025